No returns are accepted due to the personal nature of all our products.


What are my shipping options?

We ship to most countries. You are responsible for you country custom charges. Shipping times vary from country to country and may take up to 3 weeks in rare cases.


How long does it take to receive my order?

For orders shipped to the United States and Western Europe, you can expect delivery in 7-10 business days.

For orders shipped to Eastern Europe, Russia, CIS, Africa and the Middle East, you can expect delivery in 10-20 business days.


How do I know if my order shipped?

As soon as your order is on its way, we’ll email a shipping confirmation. The email address you provide is the one we use for any order updates.


How do I track my order?

The tracking information is available for orders placed from Europe and the United States. Your shipping confirmation email includes a tracking number for the order and the delivery carrier’s URL. To review the status of your order, select the link to the carrier’s website and follow directions to enter your tracking number.